Is Ravana good or bad

More appearance than reality - Ravana Heights

It's difficult to even book a room at Ravana Heights from Germany. Before the trip, there were e-mails that lasted for days with the most impossible requests to transfer money as a deposit. First from Germany, then directly on arrival in Colombo at a local bank. The whole thing could be done without any problems if a (down) payment were possible via credit card - but unfortunately it is not. In addition, it is obviously not only the owner who answers the e-mails, but also the receptionist and the statements contradict each other. The owner says he has a degree in business administration in London and it has to be said that he takes the marketing idea very literally. He can sell his offer well, but ultimately falls short of expectations in view of the price. The dinner, which was sold as a special Thai cuisine, was very good, but for a horrific price for Sri Lanka of 15 US dollars and it was not that different from what is available in every good restaurant in Sri Lanka - but significantly cheaper. How else - the cook is Singalesin - even if the wife who is not present is probably Thai. With the best will in the world, I can't imagine the owner himself being at the stove, but the dining room is very nice, the dishes and cutlery are good and the atmosphere at dinner is exclusive. The view from the rooms and from the terrace of the surrounding mountains is really great ... It is difficult to book a room at Ravana Heights from Germany. Before the trip, there were e-mails that lasted for days with the most impossible requests to transfer money as a deposit. First from Germany, then directly on arrival in Colombo at a local bank.
The whole thing could be done without any problems if a (down) payment were possible via credit card - but unfortunately it is not. In addition, it is obviously not only the owner who answers the e-mails, but at the same time the receptionist and the statements contradict each other.
The owner says he has a business degree in London behind him and it has to be said that he takes the marketing idea very literally. He can sell his offer well, but ultimately falls short of expectations in view of the price. The dinner, which was sold as a special Thai cuisine, was very good, but for a horrific price for Sri Lanka of 15 US dollars and it was not that different from what is available in every good restaurant in Sri Lanka - but significantly cheaper. How else - the cook is Singalesin - even if the wife who is not present is probably Thai.
With the best will in the world, I can't imagine the owner himself being at the stove, but the dining room is very nice, the dishes and cutlery are good and the atmosphere at dinner is exclusive. The view from the rooms and from the terrace of the mountains around Ella is really great.
The three rooms are nicely furnished, have a fan and a large bathroom. Everything was clean, but unfortunately we had to wait an hour for our room when we arrived at 3pm. But the same applies here: 90 US dollars for a double room with breakfast in a guest house goes far beyond what would be appropriate. The owner will therefore be able to offer three more rooms in a new building in the near future, which look quite exclusive and will probably top the current price many times over.
The owner is not at all good at speaking to the driver. They often spoil his business, he doesn't offer driver accommodation himself. That doesn't go together, because the clientele he appeals through his pricing doesn't usually come by local bus, but in a private vehicle.
The staff is very nice, especially the cook, who also runs everything else, from supervising the construction workers in the new building to accounting for the guests.
I would still recommend the guest house to others, we have to wait and see how prices will develop

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